Your Oxford Digital Credential

No — you can view it via the link in your email. But you’ll need an account to share it.

Use your primary Oxford email address — this is where your credential is issued.

Yes — contact [email protected] to request a change. Accredible cannot update credential emails directly.

Please ensure you add a personal email address to your account before you leave.

Yes — you can download a PDF version from your credential page.

Only you by default. You choose whether to share it publicly.

This statement applies to the Accredible, a digital credential platform which is offered to staff and students across various divisions and departments across the University of Oxford.

The University of Oxford is committed to providing an accessible web presence that gives members of the public and University community full access to University information, courses, and activities offered publicly through the web. 

AbilityNet has advice on making your devices easier to use if you have a disability.

Our Equality Policy outlines our commitment to a culture which ‘maintains a working, learning and social environment in which the rights and dignity of all its staff and students are respected’.

The University of Oxford requires all web services to meet WCAG 2.2 Level AA to ensure compliance with the latest accessibility standards. Accredible’s recipient-facing platform is designed with accessibility in mind and aims to be compliant with WCAG 2.1 AA, with ongoing work towards full WCAG 2.2 AA compliance.

• Support for screen readers, keyboard navigation, and assistive technologies
• High-contrast and resizable text
• Accessible forms and navigation
• Regular accessibility testing by Accredible, including by users of assistive technology

Despite no testing being completed by the University, Accredible’s own comprehensive accessibility documentation states that:

• Some images uploaded by users may lack descriptive alternative text
• The screen reader experience for the date picker could be improved
• Focus is not always correctly sent to third-party sharing sites opened in pop-up windows
• Toggle buttons may not switch properly with some screen readers
• The security feature (reCAPTCHA) used on some pages has known accessibility shortcomings; work is ongoing to improve this

We are committed to working with Accredible to improve accessibility and resolve outstanding issues. Accredible regularly reviews its platform for accessibility and is planning further updates, including improvements to user-uploaded content and security features. We also provide training and best practice guidance to staff managing digital credentials.

As of Oct 2025, the University of Oxford has not yet conducted its own accessibility testing of the Accredible platform. This statement is based on accessibility information provided by Accredible, including their published accessibility documentation and supplier assurances. We are planning to carry out our own accessibility audit and user testing as part of our ongoing service review.

If you need this statement in a different format, or have accessibility feedback to accessibility, please contact [email protected] who will direct the feedback to the correct place.

We are working with Accredible to address these issues and welcome feedback from users.

The University of Oxford is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard by Accredible.

References:

• Accredible Accessibility Statement and known issues
   
• GOV.UK: Understanding WCAG 2.2

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, or if you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact the team at [email protected].

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Preparation of this accessibility statement

• This statement was prepared on 01 Oct 2025. It was last reviewed on 10 Oct 2025.

• Digital certificates and badges are issued via Accredible to delegates who complete eligible courses.
• Credentials are linked to the primary Oxford email address used during course registration via CoSy (SSO).

• Delegates can view their credential without creating an account.
• To share or manage credentials, delegates must create an Accredible account using their Oxford email.
• Accredible accounts are not part of Oxford systems and do not use Oxford Single Sign-On (SSO).

• Credentials are private by default.
• Delegates may choose to make credentials public and share them via LinkedIn, email, or other platforms.
• Privacy settings can be changed at any time within the Accredible account.

• Delegates are responsible for linking a personal email to their Accredible account before leaving Oxford to retain access.
• Requests to change the email address attached to a credential must be made to the Training Management Team at [email protected].

• For password resets, or technical issues, delegates must contact Accredible Support at [email protected] or Accredible Knowledge Base
   
• Requests to change the primary email address attached to a credential must be made to the Training Management Team at [email protected].
• The Oxford IT Services Helpdesk cannot assist with Accredible account issues.

• Credentials are issued for personal and professional use.
• Delegates must not alter, misrepresent, or misuse their credentials.
• Oxford reserves the right to revoke credentials in cases of error or misconduct.